Policy

REFUND

If your nails become scratched or misshaped we will fix them if you notify the salon at which you received the service within 24 hours of the service.

You must arrange an appointment to have your nails fixed within 7 days after your initial service.

We will re-do any service at no cost to you if you are unsatisfied with the quality of the work we do, provided that you tell us immediately after we have performed the service that you are unhappy with the quality of the work.

As soon as you have walked out the salon door that means you have accepted and are happy with the service provided to your nails.

We will not offer any refund or credit note because you have simply changed your mind.

RIGHT TO REFUSE SERVICE

We reserve the right to refuse service to any guest for improper conduct, tardiness, no-shows, or any other situation we deem inappropriate.

SALON ENVIRONMENT

We understand that sometimes you must take calls while in the salon. We ask that you please set cell phones to low volume. Communication via FaceTime (or the like), or speaker phone is not permitted to preserve guest experience and privacy.

PERSONAL ITEMS

We are not responsible or liable for any lost, damaged, or stolen items.

GIFT CARDS